Draft1 min read

Voice AI for 12 Indian languages: what latency really takes

Zaya's voice agents handle bookings and negotiation in 12+ Indian languages, in real time. Notes on what it takes for a voice agent to feel instant.

DRAFT – review before publishing

Zaya runs real-time voice agents in 12+ Indian languages. They handle bookings and negotiation, and Zaya is in a live pilot.

Latency is the product

On a call, a voice agent only feels like a conversation when it answers without a noticeable pause. [PLACEHOLDER: why latency became the focus for Zaya]

Where the time goes

Every voice turn adds up a few delays: noticing that the caller has finished speaking, understanding what they said, deciding the reply, and speaking it back. [PLACEHOLDER: Zaya's breakdown of each stage]

Why 12+ languages make it harder

[PLACEHOLDER: what changes when the agent has to work across 12+ Indian languages]

The number

Zaya's latency: [PLACEHOLDER: ONE CONFIRMED NUMBER]. It stays a placeholder until it is measured and confirmed, because nothing on this site uses invented numbers.

More in the Zaya case file.

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